Terms & Policies
Reservation Policy
All sessions must be paid for before the session takes place. All purchases are non-refundable.
Cancellation Policy
Please respect our 24-hour policy. All cancellations made within the 24-hour period will be charged.
Expiration Policy
Our discounted packages are meant to assist our pilates practitioners enjoyment of multiple sessions per week as reflected in the following expiration timeframes. We are happy to adjust expirations to accommodate travel or time off but please keep your upcoming schedule in mind while booking.
GROUP CLASSES
12 pack - expires 3 months from purchase date
8 pack - expires 2 months from purchase date 4 packs - expires 2 months from purchase date
1 class - expires 3 weeks from purchase date
PRIVATES/DUETS
Intro pack of 3 expires - expires 1 month from purchase date
12 pack - expires 2 months from purchase date
8 pack - expires 2 months from purchase date
4 pack - expires 2 month from purchase date 1 session - expires 1 month from purchase date
Studio Stuff
Due to the size of our studio, we ask that you keep your volume low when on the studio floor. Cell phone conversations should be held outside or in the lounge. Outside shoes should be removed before entering the workout floor. We pride ourselves in keeping our space clean, please wipe down all equipment after use.
If you are running late for class, kindly shoot a text message to the studio at 530-680-2474. We got you! Your apparatus will be all set up and waiting for you to kick off your shoes and hop into class.
Grippy socks are optional. If you prefer them and forgot yours at home there is a bin of all different types of clean grip socks near the front door to borrow. Toss them into the “dirty” bin after your class and we will wash them to have on hand for next time.
Medical Concerns
Please be advised that our instructors are exercise instructors and not medically trained. Pilates can be a great form of “pre-hab” or “rehab” but you must have permission from your doctor if you have serious injuries or an illness.